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Microsoft Dynamics CRM reports using Power BI
- August 17, 2015
- Posted by: Gopinath Narayanan
- Category: Analytics, BI, CRM, Implementation, Microsoft Dynamics CRM, Sales
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What can be done about low adoption rate of CRM?
- September 27, 2014
- Posted by: Gopinath Narayanan
- Category: CRM, Sales
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Heinz Marketing explains what is Sales Enablement – Infographic
- May 19, 2014
- Posted by: Gopinath Narayanan
- Category: CRM, Sales
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India’s Godrej & Boyce adopts Microsoft Dynamics CRM – Case Study
- March 26, 2014
- Posted by: Gopinath Narayanan
- Category: Call Center, CRM, Customer Care, deployment, Microsoft Dynamics CRM, Mobile, Sales
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Get started with your CRM in 3 simple steps
- December 24, 2013
- Posted by: Gopinath Narayanan
- Category: CRM, Sales
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2013 CRM Marketshare update from Forbes
- April 27, 2013
- Posted by: Gopinath Narayanan
- Category: CRM, Customer Care, Sales, Social Media
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Property Developer makes ROI on first day of launch
- January 15, 2013
- Posted by: Gopinath Narayanan
- Category: CRM, Implementation, Marketing Automation, Microsoft Dynamics CRM, Mobile, Real Estate, Sales, SMS Gateway
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KPIs, Forecasting and Dashboard ideas for Sales Managers using Microsoft CRM
- November 21, 2012
- Posted by: Gopinath Narayanan
- Category: Analytics, Marketing Automation, Microsoft Dynamics CRM, Sales, Uncategorized
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If the Customer Is Always Right, You’re in Trouble – Brent Adamson, Matthew Dixon, and Nicholas Toman – Harvard Business Review
- August 3, 2012
- Posted by: Gopinath Narayanan
- Category: CRM, Customer Care, Sales, Uncategorized
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Automating CRM tasks easily and painlessly
- January 10, 2012
- Posted by: Gopinath Narayanan
- Category: BPM, CRM, Customer Care, Implementation, Microsoft Dynamics CRM, Oracle CRM on Demand, Sales
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